How to Find Reliable Truck Exporters in the UK

1. Introduction

When you’re importing trucks from the UK to Africa, finding the right exporter to work with is crucial. Having the right exporter will not just ensure quality trucks, it will also mean a smooth process, ensure you’re compliant with rules and regulations and enjoy a timely delivery. In this edition of our blog, we explain why GRC will provide you with three key factors: Knowledge, experience, and customer service.

2. Knowledge

The first essential characteristic of a reliable truck exporter is knowledge. The export of trucks from the UK to countries in Africa is subject to local and international law, so a thorough understanding of the legalities involved in the export process is crucial.

• Regulations: Reliable truck exporters have a solid grasp of both UK and African export regulations. In the UK, for example, exporters must comply with customs procedures, and the vehicle must meet the standards set out by the Department for Transport (DfT) for international shipping. In addition, there may be VAT exemptions if certain conditions are met. On the African side, different countries have different import duties, emissions standards and registration requirements. A good exporter knows the specific regulations of the destination country. This ensures legal compliance and helps to avoid potential delays etc.
• Requirements: The condition of each truck you are importing is another critical bit of knowledge a good exporter will possess. Many countries require trucks to meet certain specific conditions before they can be imported, and this is where expertise comes in. A good exporter will know which vehicles will meet a customer’s criteria. A professional exporter will also have knowledge of how to prepare trucks to be shipped, including the documents required to clear UK customs.

3. Experience

Choosing an exporter which has successfully been through the complex export process multiple times will save you time, money and potential problems.

• Track record: Experienced truck exporters can provide testimonials or references from previous clients. They will also have strong relationships with shipping companies, customs brokers and inspection agencies, all of which will help to streamline your import. An experienced truck exporter will also know all about different shipping methods, such as roll-on/roll-off and container shipping. The exporter will help you choose the best option for your needs.
• Logistics: Shipping trucks to Africa involves significant logistics coordination, such as managing the best shipping routes, organising inland transport and securing the necessary paperwork. A good exporter will be familiar with the challenges specific to certain African regions (road condition, availability of ports and customs clearance procedures).
• Customs: The customs process can be confusing and time-consuming. A good truck exporter will handle formalities on your behalf, making sure that necessary paperwork is completed correctly and in timely fashion, and relevant duties and taxes are paid.

4. Customer service

As we have discussed above, knowledge and experience are key in truck exporting / importing. But what makes a truck exporter great is their customer service. At GRC, for instance, we prioritise clear communication, offer ongoing support and take a proactive approach to solving any issues.

• Communication: Transparent and timely communication are so important in business, particularly in truck exporting. A good truck exporter will provide regular updates on the shipment, from when it leaves the UK to when it arrives in Africa. Whether there are shipping delays or any other issues, a good exporter will keep you informed.
• Solutions: A good truck exporter will know that every client’s needs are different, so will take time to understand specific requirements (e.g. the type of truck, the destination port and the budget). They will offer a solutions package that is tailored to meet your needs. Whether it’s a sudden change in shipping routes or a last-minute adjustment to the truck specifications, a reliable truck exporter will work with you if something unexpected happens during the export / import process.
• After-sales: After the truck has been exported successfully, a good exporter will offer a good customer service experience once the truck has arrived at its destination.

When you’re looking for a knowledgeable and experience truck exporter which offers great customer service for your African shipment, GRC Trucks is perfect for you. We pride ourselves on our extensive experience and the quality of the vehicles we can supply to Africa. You can view our used trucks for sale in the UK and learn more about our services. By following this guide to the things, you need when you’re working with a UK-based truck exporter, you can ensure a smooth and successful delivery of your next vehicle to Africa!